• Incident Date: 17.10.24 – 07.11.24

• Issue: When attempting to make a payment, the payment processing modal would remain open without closing, and the payment would not be completed successfully. Consequently, new payments were impossible for users without previously registered payment information.

• Resolution: As of 07.11.24 at 2:00 PM, the issue has been resolved, and payments are now functioning normally.

We apologize for any inconvenience this may have caused and appreciate your understanding. We are committed to continually improving Flamel.

If you encounter any issues, please use the [Report Error] button located at the bottom right corner. We will address any reported issues within one day of receipt. Thank you.

*International payments will be available within one month. If needed, please proceed to pre-order on our pricing page :)